The success of your real estate business will be influenced by the relationships you build with past and prospective clients. Building long-term relationships with real estate clients should be the top priority for Realtors throughout the country.
Providing mediocre service will make it extremely difficult for you to get listings. This is the primary reason why you must make an earnest effort to show people that you’re the go-to professional for real estate matters.
In this article, we will take a close look at several tips that can help you establish a long-term relationship with real estate clients. If you use these simple tips wisely, there’s no reason why you will not be able to succeed in this competitive industry.
1. An Open Line of Communication
Having an open line of communication with your clients is mandatory. Your clients deserve to know what’s going on at all times. If you fail to have an open line of communication with your clients, there’s a strong possibility that your professional reputation will suffer. Your business may suffer as well.
It doesn’t take a rocket scientist to know that no one likes being in the dark. So, keep your clients updated. Inform them of their options and give them your professional opinion. You can give them a call, send them a short text message, or send them an email.
There’s an old saying in life, “It’s the little things that count.” This old adage pays huge dividends in the real estate industry. Making an earnest effort to communicate with your clients will keep you on top of things.
2. Be Honest
It’s important for you to be honest with your clients. Some Realtors make the mistake of deceiving their clients. They’re under the impression that things will naturally work themselves out. However, this is not the way things go in the real world.
For example, some Realtors will tell their clients that they can find a buyer for their home in two to three weeks. This can happen, but there’s also a possibility that a cold market can make it hard for any Realtor to find a buyer for their client’s home.
Failing to be honest with your clients can lead to a rocky relationship. You can avoid this by telling the truth.
Be upfront about the challenges that take place in the real estate industry. For example, your client’s credit score may ruin the deal. The insurance coverage may be a little higher than projected. In short, a challenge can surface at any moment.
Don’t say, “Oh, don’t worry about it. I will work things out.” Some things will be beyond your control.
Your client will appreciate your honesty. If you’re dishonest with them, it will be extremely hard for you to rebuild the relationship.
3. Use Social Media
Social media gives you the golden opportunity to market your business. It’s also vital to mention that taking advantage of social media can help you get a sharp edge over other Realtors in your area.
Create a profile on Facebook, Twitter, and Instagram. These popular social media platforms will help you stay in touch with your clients.
How can you use social media effectively? You can “like” your client’s posts and comment on them. You can also share their posts with your family, friends, and colleagues. Using popular social media platforms will help you cultivate a long-term relationship with your clients.
4. Be a Reliable Source of Information
When you offer value, your clients will see you as a reliable source of information. They will not hesitate to tell their friends and family members about you.
How can you become a reliable source of information? You can set-up a blog. Blogging is one of the easiest ways to keep the line of communication open with your clients.
Invite your clients to visit your blog. Once they’re there, they will see your content. Your content should cover your business activities.
Introducing other real estate professionals to your clients is another way of establishing a long-term relationship with them. You can refer good plumbers, landscapers, and handymen.
When you become a reliable source of information, your clients will be loyal to you.
5. Send Direct Mail
Direct mail for real estate agents continues to produce good results. Sending a postcard to your targeted audience will put you in position to get more business. For example, you can distribute postcards that highlight your sales activity in your market.
Direct mail will show your prospects that you can help them sell their home, and they will get the impression that you can help them buy a home.
You should consider checking out the services being offered by Wise Pelican Pro. They specialize in creating exceptional turnkey postcards for real estate professionals. With their help, you can build a fruitful relationship with your clients.
6. Invite Your Clients to Special Events
It’s always a great idea to invite your clients to special events. You can invite them to art shows, fundraisers, and other events.
Your clients will appreciate your gesture. In return, they will tell others about your services. This is an easy way to get new leads.
Building a long-term relationship with clients is the key to becoming a successful real estate agent. This type of relationship can help you get repeated business without lifting a finger. The six tips in this article will keep your past clients happy. They will also help you get new leads without spending thousands of dollars on advertising.